Lithuanian Post's primary goals were to enhance process efficiency by enabling employees to accomplish a higher number of tasks per day, minimize human errors, and enhance task coordination. Additionally, the aim was to boost revenue by extending a wider array of services to customers at their convenience, encompassing business partner services, and elevate customer satisfaction through the delivery of high-quality services.
The MLIS integrates with the current LP parcels management systems, enabling the automatic creation and distribution of tasks to employees, data synchronisation.
The integration enables employees to print receipts, notifications regarding undelivered parcels, or provided services.
This feature ensures uninterrupted productivity in various scenarios, enhancing the application's usability and catering to users who may not always have continuous online access.
Admin panel users can create different types of tasks, assign them to employees, reallocate tasks among employees, view task status and information.
The system can generate various types of reports based on tasks, income, and other processed information within the system.
Every employee working with the mobile application has a virtual cash register where all financial transactions and balances are recorded.
Barcode scanning streamlines the parcel delivery process and system utilization, enabling employees to locate the necessary task and fulfill it efficiently.
iToDEV QAs work following internationally accepted standards such as ISTQB. We prioritize end-user satisfaction by adhering to BDD principles.
iToDEV frontend development centers on modern, component-based frameworks. We adhere to best practices for optimizing performance, emphasizing the creation of smooth user experiences across all platforms.
iToDEV approach to developing the backend prioritizes clean code, single responsibility, and security. We adhere to OWASP rules and conduct CVE, SAST, and DAST scanning.
iToDEV approach to developing the backend prioritizes clean code, single responsibility, and security. We adhere to OWASP rules and conduct CVE, SAST, and DAST scanning.
The solution enabled Lithuanian Post to refine its business processes, optimize infrastructure and workflows, and offer an expanded range of postal services to residents, particularly in rural areas, in a more convenient manner.
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